HAECO Group Commercial began operations in July, led by Chief Commercial Officer, Richard Kendall. Focusing on customer advocacy, the new organisation includes four regional commercial teams to support HAECO customers based in the Asia-Pacific region, the Chinese mainland, the Americas, and Europe, the Middle East and Africa.
The four regional teams are led by Vice President Group Commercial (Asia Pacific), Raymond Leung, Vice President Group Commercial (Chinese mainland), Caray Fang, Vice President Group Commercial (Americas), Mark Davis, and Vice President Group Commercial (Europe, Middle East and Africa), Klaus-Peter Leinauer; while commercial operations are managed by Vice President Group Commercial (Operations), Thomas Kennedy.
HAECO Group Commercial aims to supplement HAECO’s existing global customer support network with a more personalised, local reach. It will benefit customers by simplifying access to information on the full range of HAECO Group products and services across the range of Airframe, Cabin, Component and Engine, while providing HAECO with a better understanding of its customers’ and the market needs. This will assist the Group to refine and develop its capabilities and solutions in order to help its customers operate more effectively.