HAECO continuously invests in the latest technology to enhance our services and efficiency. Augmented Reality (AR) goggles from Telepresenz^® are being deployed at HAECO Hong Kong and HAECO Landing Gear Services in Xiamen, enabling on-ground technicians and engineers in the office to collaborate and share expert knowledge in real-time during structural and component inspections. In addition to improving work effectiveness and efficiency, the platform also enhances our capabilities for training new employees.

“Telepresenz^® have been solid partners over the past months, guiding us as we discover the potential for remote technologies to increase safety, quality, performance, and customer value. Our collaboration has allowed us to become more proficient with the new technology and to revisit our ways of working, as well as our ways to deliver customer service,” said Kei Ning, Head of On-Wing Structure Support, HAECO Hong Kong.

“The added value of Telepresenz^® AR technology has been acknowledged by our team, our customers, and various authorities,” said Christian Pinter, Director & General Manager, HAECO Landing Gear Services. “The technology has helped achieve significant cost savings and improved customer experience."

“Our top priority is being able to support our customers with their needs and evolving challenges so they may remain leaders in their industries,” adds Indu Tolia, Chief Executive Officer of Telepresenz^®. “We are honoured to be picked as the solution of choice by HAECO and look forward to extending our services to their facilities worldwide.”